Accounting of income and expenses from the provision of services in conditions of instability

Authors

  • Vitaliy Benko West Ukrainian National University

DOI:

https://doi.org/10.35774/

Keywords:

accounting, income, operational expenses, tariffs, services

Abstract

Introduction. The importance of the field of electronic communications is substantiated and it is indicated that this is due to the growing requirements for the quality, speed and efficiency of the provision of services. The procedure for recognition and display of income and expenses from the provision of services has been studied.

Purpose. The purpose of the study is to analyze strategic directions for improving the quality of service provision.

Methodology.Research methods are qualitative and descriptive, observation, documentation.

The main results of the study. The field of electronic communications faces a shortage of investments in the development of infrastructure, a high level of costs for the laying of telecommunications lines and the installation of modern equipment, a decrease in the solvency of service consumers and the lack of an adequate level of customer service, an uneven load in different periods of the day, which requires the coordination of regulatory and legal acts and application of world standards.

Conclusions and prospects for further exploration. Companies working in the field of electronic communications must conduct a detailed analysis of the potential of individual components and activities in general, which will make it possible to develop the most optimal model of the communication operator’s activity and mathematically establish the result that can be influenced and quickly adapted to the introduction of new types of services.

It should be noted that the services market is characterized by a tendency of gradual displacement of fixed communication and its replacement by mobile communication. Thus, research should be focused on new products in the field of electronic communications, accountingestablishing optimal tariffs, creating investment attractiveness of such an important field of activity both for the state and for individual consumers.

A detailed analysis of the requirements and standards that determine the procedure for accounting for income and expenses indicates the need for further research in this direction.

Author Biography

  • Vitaliy Benko, West Ukrainian National University

    PhD student, Department of Accounting and Taxation

References

Zubko, L. V., Zubko T. L., Sapeha, Ya. V. (2015). Analiz konkurentsii na rynku mobilnoho zviazku Ukrainy [Analysis of competition in the mobile communications market of Ukraine]. Ekonomika. Menedzhment. Biznes − Economy. Management. Business, 3 (13), 107–114. Retrieved from http://journals.dut.edu.ua/index.php/ emb/article/view/480. [in Ukrainian].

Burhanuddin, B. and N. Najeminur, N. (2023). “Analisis Mekanisme Pelayanan Pada Badan Pengelolaan Keuangan Dan Pendapatan Daerah (Bpkpd) Kabupaten Wajo” [Analysis of Service Mechanisms at the Regional Financial and Revenue Management Agency (Bpkpd) of Wajo Regency]. Gemilang: Jurnal Manajemen dan Akuntansi, vol. 3, no. 1, pp. 108–118. DOI: https://doi.org/10.56910/gemilang. v3i1.311. Retrieved from: https://jurnal-stiepari.ac.id/ index.php/gemilang/article/ view/311. [in Indonesian].

Kolomiiets, A., Mezentseva, O., Kolesnikova, K. (2021). Customer churn prediction in the software by subscription models its business using machine learning methods. CEUR Workshop Proceedings, 3039, 119-128. Retrieved from http://star.informatik. rwth-aachen.de/Publications/CEUR-WS/Vol-3039/paper49. pdf. [in English].

Todevski, D., Georgieva Svrtinov, V. (2021). Machine learning model for customer churn. KNOWLEDGE – International Journal, 47 (5), 887-892. Retrieved from https://ikm.mk/ojs/index.php/kij/article/view/4870. [in English].

Havrylovych, M., Kuznietsova, N. (2019). Survival analysis methods for churn prevention in telecommunications industry. CEUR Workshop Proceedings, 2577, 47-58. Retrieved from http://star.informatik.rwth-aachen.de/Publications/CEUR- WS/ Vol-2577/paper5.pdf. [in English].

Kuznietsova, N., Bidyuk, P., Kuznietsova, M. (2022). Data mining methods, models and solutions for Big Data cases in telecommunication industry. Lecture Notes on Data Engineering and Communications Technologies, 77. Springer, Cham. Retrieved from https://doi.org/10.1007/978-3-030-82014-5_8. [in English].

Turylo, A. M. Kravchuk, Yu. B., Turylo, A. A. Upravlinnia vytratamy pidpryiemstva : navchalnyi posibnyk [Enterprise cost management: a study guide]. K.: Tsentr navchalnoi literaturyry, 2006. 120 p. [in Ukrainian].

Velykyi tlumachnyi slovnyk suchasnoi ukrainskoi movy [A large explanatory dictionary of the modern Ukrainian language]. Kyiv: Perun, 2007. 1736 p. [in Ukrainian].

GSMA Europe: the future of 5G Connectivity in Europe. Retrieved from https:// smart-networks.europa.eu/gsma-europe-the-future-of-5g-connectivity-in-europe/. [in Ukrainian].

Zvit pro robotu Natsionalnoi komisii shcho zdiisniuie derzhavne rehuliuvannia u sferi zviazku ta informatsii za 2021 rik [Report on the work of the National Commission that carries out state regulation in the field of communication and information for 2021]. Retrieved from https://nkrzi.gov.ua. [in Ukrainian].

Ofitsiinyi sait kompanii «Kyivstar» [Official website of the company “Kyivstar”]. Retrieved from https://kyivstar.ua. [in Ukrainian].

Ofitsiinyi sait kompanii «Vodafone» [Official website of the company “Vodafone”]. Retrieved from https://www.lifecell.ua. [in Ukrainian]

Ofitsiinyi sait kompanii «Lifecell» [Official website of the company “Lifecell”]. Retrieved from https://www.lifecell.ua. [in Ukrainian].

Ofitsiinyi sait Ministerstva tsyfrovoi transformatsii Ukrainy [Official website of the Ministry of Digital Transformation of Ukraine]. Retrieved from https: //thedigital. gov.ua. [in Ukrainian].

Ofitsiinyi sait AT «Ukrtelekom» [Official website of JSC “Ukrtelecom”]. Retrieved from: https://ukrtelecom.ua [in Ukrainian].

Mizhnarodnyi standart finansovoi zvitnosti 15 «Dokhid vid dohovoriv iz kliientamy» [International Financial Reporting Standard 15 “Revenue from contracts with customers”]. Retrieved from: https://zakon.help/article/mizhnarodnii-standart- finansovoi-zvitnosti-15-dohid [in Ukrainian].

Mizhnarodnyi standart finansovoi zvitnosti 16 «Oredna» [International Financial Reporting Standard 16 “Lease”]. Retrieved from: https://mof.gov.ua/storage/files/ IFRS16-ukr_AH-compressed-1.pdf [in Ukrainian].

Derii, V. A. Vytraty i dokhody pidpryiemstv u systemi obliku ta kontroliu: monohr. [Expenses and income of enterprises in the system of accounting and control: monograph.]. Ternopil: TNEU: Ekonomichna dumka, 2009. 272 p. [in Ukrainian].

Derii, V., Humenna-Derii, M., Kruchak, L. (2021). Kontrol za vytratamy ta ekonomiieiu resursiv u protsesi lohistychnoi diialnosti budivelnykh pidpryiemstv: metodyka, orhanizatsiia [Control over cost savings and resource saving in the process of logistics activities of construction enterprises: methodology, organization]. Visnyk ekonomiky – Herald of Economics. Vol. 1 (99). P. 111−127. DOI: https://doi. org/10.35774/visnyk2021.01.111 [in Ukrainian].

Adalbert Abraham Ghislain, M. B. (2022). Does the diffusion of information and communication technologies affect the shadow economy in africa? African Development Review, 34 (4), 513-526. DOI: https://doi.org/10.1111/1467-8268.12676 [in English].

Amani, D. (2022). Circumventing customers’ switching behavior in telecommunication industry in tanzania: Insight from Sternberg’s triangular theory of love. Cogent Social Sciences, 8 (1). DOI: https://doi.org/10.1080/23311886. 2022.2042078 [in English].

Fareniuk, Y., Zatonatska, T., Dluhopolskyi, O., & Kovalenko, O. (2022). Customer Churn Prediction Model: a Case of the Telecommunication Market. Economics, 10 (2), 109-130. Retrieved from https://doi.org/10.2478/eoik-2022-0021 [in English].

Haig, R. M. (2020). The concept of income – economic and legal aspects. Forerunners of Realizable Values Accounting in Financial Reporting. P. 140–167. [in English].

Hajar, M. A., Alkahtani, A. A., Ibrahim, D. N., AlSharafi, M. A., Alkawsi, G., Iahad, N. A., Tiong, S. K. (2022). The effect of value innovation in the superior performance and sustainable growth of telecommunications sector: Mediation effect of customer satisfaction and loyalty. Sustainability (Switzerland), 14(10). Retrieved from 10.3390/ su14106342. [in English].

Haq, I., Soomro, J. A., Mazhar, T., Ullah, I., Shloul, T. A., Ghadi, Y. Y., Tolba, A. (2023). Impact of 3G and 4G technology performance on customer satisfaction in the telecommunication industry. Electronics (Switzerland), 12 (7). Retrieved from https://doi.org/10.3390/electronics12071697 [in English].

Zadorozhnyy, Z. -M., Muravskyi, V., Semaniuk, V., & Gumenna-Derij, M. (2022). Global management accounting principles in the system of providing resource potential of the enterprise. Financial and Credit Activity: Problems of Theory and Practice, 3 (44), 63-71. DOI: https://doi.org/10.55643/fcaptp.3.44.2022.3765. Retrieved from https://www.webofscience.com/wos/woscc/full-record/WOS: 000833717900006 [in English].

Published

2024-11-22

How to Cite

Benko, Vitaliy. “Accounting of Income and Expenses from the Provision of Services in Conditions of Instability”. Herald of Economics, no. 3, Nov. 2024, pp. 201-17, https://doi.org/10.35774/.

Similar Articles

1-10 of 236

You may also start an advanced similarity search for this article.